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![]() Your Password is stored using one-way secure encryption, and it is not possible for us to retrieve it. If you have forgotten your username or password, fill in the exact email address you registered with (below) and the system will email you with your username and a temporary password. You can then set your own chosen password once you have successfully logged-in. NB Please click on the submit button ONLY ONCE, otherwise you will be issued with a second new password. If you do click more than once, you will need to use the password shown in the email with the most recent date/time. If you have changed your email address, and the email stored on your account is no longer active, you will need to contact our support team with a request to change the email address stored on your account.
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